Terms of Use

Welcome to www.claudiahehr.com.

By accessing and browsing this website, you accept the terms and conditions contained below. Please read them carefully before using the site or ordering any products or using any services.
If you do not agree, do NOT use the Site.

Hehr Communications Inc. retains the right to amend the below conditions at any time, including the right to revoke any permissions.

Claudia Hehr is not a veterinarian, nutritionist or physician and cannot diagnose or treat any human or animal health condition, disease or illness. Claudia translates for you how your animal companions are feeling and what they are experiencing. This website is to be used only to provide you with general information for the sole purpose of better understanding how you and your animal companions may communicate. All content provided by Claudia Hehr is intended for informational purposes only, and is no way intended as medical or veterinary advice, as a substitute for medical or veterinary advice, medical counselling, or as a treatment or cure for any disease, illness or health condition, nor should it be construed as such, and it is not designed to promote or endorse any medical or veterinary practice, program or any medical tests, products or procedures. Always consult with a qualified health professional or veterinarian before making any changes to your or your animal companion’s prescription drug use, diet, lifestyle and exercise activities. This information is provided as-is, and the user of this website assumes all risks from the use, non-use, or misuse of this information.

Pricing, Payment and Exchange Rate
Prices are stated in Canadian funds and are subject to change without prior notice. If you are an American/International customer, your actual exchange rate will be set by your credit card carrier.

We accept the following payments: Visa, Mastercard, American Express, PayPal, Certified Cheques and Money Orders. Certified Cheques and Money Orders must be negotiable in Canada. Sorry, but we do not accept personal cheques at this time.

Shipping and Delivery
All orders are shipped via Canada Post to the address supplied in your order.

International orders, including shipments to the USA, may be subject to import duties and/or taxes upon reaching the destination country. Any additional charges are the responsibility of the addressee as Hehr Communications Inc. has no control over any foreign duty or additional taxes charged.

Items that are returned to Hehr Communications Inc. due to the wrong address being entered by the customer or due to the customer refusing the items will incur additional shipping charges and/or processing fees.

If an item is damaged due to shipping, is incorrect or missing, you must report this at the time of receipt to Hehr Communications Inc.. Hehr Communications Inc. will not be held responsible for any items that have not been reported within 7 days of receipt of your oder from Canada Post, or from another courier.

Please contact us if you have questions about shipping your order.

Risk of Loss
All items purchased from Hehr Communications Inc. are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Cancellation, Refund and Return Notice
All sales are final, no exchanges, returns or refunds!
No refunds on missed or cancelled appointments with less then 48 hours prior notice.

Privacy Policy
The purpose of this Privacy Policy is to make visitors of the Claudia Hehr website aware of how we collect, use, manage and disclose personal information. This page summarizes the Privacy Policy and practices on the https://claudiahehr.com website (the “Site”) and applies solely to information collected by the Site.

We may update the Privacy Policy from time to time to reflect changes in our information collection practices. As a result, we encourage you to periodically review this page for any changes to our Privacy Policy and practices. Your continued use of the Site indicates your consent to such practices.

We do not automatically gather any personal information from you, such as your name, phone number, email or mailing address. This information is only obtained if you supply it voluntarily, including but not limited to, by email or by other direct contact from you.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third parties, other than as necessary to fulfill your request, (e.g. to ship an order that is placed at the Site) or as required or permitted by law.

Your personal information will be retained only as long as necessary for these purposes or as required by law.

From time to time, we may contact you by email to tell you about upcoming seminars, new products or services, or changes to this Privacy Policy. You may opt out of any future contact from us at any time by contacting us at the email address or phone number provided on the Contact page of this Site.

We take reasonable precautions to protect personal information collected through the Site from loss, unauthorized access, destruction, misuse, modification and disclosure. All credit card transaction information is protected under the PayPal User Agreement and Privacy Policy and is not shared with us.

If you have any questions or comments regarding the collection, use or disclosure of your personal information or wish to withdraw consent, please contact us at the email address or phone number provided on the Contact page of this Site.

Copyright Notice

Copyright © 1998-2021 Claudia Hehr. All rights reserves.

Hehr Communications Inc. and Claudia Hehr either own the intellectual property rights in the underlying HTML, Java scripts, text, audio clips, video clips and other content that is made available to you on our website, or has obtained the permission of the owner of the intellectual property in such content to use the content on our website.

Limited Licence
Hehr Communications Inc. grants to you a limited licence to display on your computer, electronically copy, download and print, for non-commercial or personal use only, a single copy of the underlying HTML, text, audio clips, video clips and other content that is made available to you on this website, provided that you do not modify any such content, and you include with and display on each copy of such content the associated copyright notice and this limited licence and any disclaimers contained herein.
Any other use of content on this website of any kind or form whatsoever is strictly prohibited!
Notwithstanding the above, nothing contained in this licence shall be construed as conferring any right under any copyright of Claudia Hehr or Hehr Communications Inc. or any other person who owns the copyright in content provided on our website.

Contact Information

Hehr Communications Inc.
141 Erskine Avenue
Unit 514
Ontario M4P 1Y9, Canada

Tel.: (519) 833-2382
email: [email protected]

Any trade-marks displayed on this website are owned by Hehr Communications Inc, Claudia Hehr or third parties and any use thereof is strictly prohibited.
The names of all other products and services mentioned on our website are the trade-marks of their respective owners. The display of trade-marks or trade-names on this website does not convey or create any licence or other rights in these marks or names. Any unauthorized use of them is strictly prohibited.

No Warranties
This site and the materials and products on this site are provided “as is” and without warranties or conditions of any kind, whether expressed or implied. Hehr Communications Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Hehr Communications Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

This website may include inaccuracies or typographical errors. In no event shall Hehr Communications Inc. be liable for any damages whatsoever, including special, indirect or consequential damages, arising out of or in connection with the use or performance of information available on this website.

No Endorsement
No endorsement of any third party products or services is expressed or implied by any information, material or content referred to or included on, or linked from or to this website

Limitation of Liability
Hehr Communications Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Hehr Communications Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Hehr Communications Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including www.claudiahehr.com and Hehr Communications Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

You agree to indemnify, defend, and hold harmless Hehr Communications Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Your Account
Hehr Communications Inc. reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under the age of majority in your province of residence, you may create an account only with involvement of a parent or guardian.

Use of this web site
If you have problems viewing any page of this site, please do not hesitate to contact us.